Technical prerequisites
In regard of connectivity and quality, we recommend the use of a LAN connection instead of the use of wifi.
Please make sure that you are using the latest version of your internet browser. We do not recommend using Internet Explorer as browser. Please also make sure that you do not open too many tabs in your browser.
Please make sure that your audio and video quality is sufficient.
As regular participants
Please check whether your browser and operating system supports the use of Vimeo.
As active session participants
Please check whether your browser and operating system supports the use of Zoom.
Please check whether you installed the Zoom client for meetings.
Please make sure that your connection speed provides 2 Mbps upload, 4 Mbps download or better. You can test your Internet connection speed here.
Please make sure that your audio settings are appropriate. You can check your settings in advance here. You can improve the quality by using a headset.
We advise using a laptop or computer in order to guarantee an optimal visualization. Of course, the use of mobile devices is also supported.
In case you are working with a company device (PC, laptop) in the company network (e.g. clinic, company) or with a rental device, we kindly ask you to please clarify the following points with your IT department prior to your participation at the ISTTBD-XIV:
- The following ports must be open
• Port 443 (https)
• for security reasons, port 80 (http): - JavaScript must be activated in your browser.
- The following domains must not be blocked by your firewall:
• Domain congress platform: ittbd-symposium-digital.com
• Domain programme management: program-management.conventus.de/
• Domain for verification: *.conventus-apps.de
• Participant chat: sni.qutic.com
• Support chat: support2.conventus.de
• URL chat: chat.ittbd-symposium-digital.com
• Live streaming:
- vimeo.com
- cdn.livestream.com
- api.new.livestream.com
- playback2.akamaized.net/*
- playback.akamaized.net/*
- livestream-f.akamaihd.net/*
- secure-playlist.livestream.com/*